Post-Production Support

Our team collaborates with you to assist with evaluating best practices / proof concepts, analyzing configurations and providing advisory services.

Get the support you require at our helpdesk

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We value strong partnerships. Our experienced consultants are always available to resolve Workday®-related issues and provide support in a number of different ways.

Addressing “how-to” questions in Workday®

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Troubleshooting day-to-day issues

Technical support

Reporting and analytics support

Assisting with mini-projects

Learn Workday® From Our Experts

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We at HCMpoint are intimately familiar with the nitty-gritty details and nuts-and-bolts of Workday®. Working synergistically with you, we will leverage our expertise to study your unique configuration and tailor training that is relevant to your specific business needs.

Workday® training in payroll, time-tracking, and absence management

Knowledge transfer sessions

Configuration documentation

Keep Up-To-Date On The Latest Workday® Solutions

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Overwhelmed with managing Workday® updates? We at HCMpoint can review the release notes ahead of time and help you prioritize the most relevant items. Together we can make sure you don’t fall behind the feature releases and strategize when to roll out new enhancements.

Impact analysis

Roadmap of key updates

Quick roll-out of new functionality

Schedule a FREE consultation with any of our existing or past clients to discuss their experience, do’s, don’ts and more.

Let's do it!

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Client Testimonials

My team has been very fortunate to work with HCMpoint consultants since mid 2020. It is an exceptional team of highly skilled professionals. Their Workday expertise, payroll compliance knowledge and analytical skills have made it possible for Shopify to successfully implement seven payrolls over a period of three years. The consultants have also supported various ad hoc projects such as Workday integrations and custom reporting.

HCMpoint customer service has been exceptional. Despite our aggressive timelines and frequent need for customization, HCMpoint has been able to deliver great results every time.

Maya Pustivuk | Payroll Manager

Shopify Inc.

I was introduced to HCMpoint during my tenure as a Workday Product Manager at Intermix Holdco. HCMpoint definitely houses some of the best minds in Workday HR. I was very impressed with their Solutions Architect, Becky N. Becky is a thorough professional and displayed immense expertise in Compensation, Core HR and Talent. I worked closely with consultants from all the HR modules and have nothing but high praise for the dedication, professionalism, and sincerity they showed us- while we were working through some massive organizational changes. Our association with HCMpoint ensured us a very successful Workday implementation. I benefited greatly from our association and look forward to working with HCMpoint again in future!

Rupa Chakraborty | Product Manager, HCM & Financial Systems

Intermix

Milan came highly recommended from a former colleague to implement absence and time tracking for our global organization. He worked directly with the People Operations Team and Benefits Team to lead requirements discussions for each country. He presented the teams with multiple configuration options and explained the pros and cons for each. He was quite thorough and helped train the teams on how to navigate absence and time tracking modules in Workday and how best to troubleshoot issues in the future. I highly recommend Milan for your upcoming absence and timing tracking needs.

Vana Hoang | Director, Human Resources

10x Genomics

I had the immense pleasure of working with Chandrika during my company’s Workday implementation. She was brought on as a consultant in the middle of our project because we were running into roadblocks and at risk of not meeting our go-live deadline for the payroll module. On her very first day, she figured out a solution to a problem we couldn’t solve on our own. Suffice to say we were IMPRESSED. She provided the Workday configuration expertise and project management skills we so desperately needed, and very generously shared her Workday knowledge with us.

Sonia Ng, CPP | Sr. HRIS Manager

Healthfirst

I had the opportunity to work with HCMpoint and I have to admit that this is by far one of the best experiences I have ever had with Workday consultants. All the consultants from HCMpoint were highly talented in Workday and executed my projects with the greatest degree of professionalism. I enjoyed the strategic guidance provided by them. What really sets them apart is their ability to think and direct across multiple functional areas and see the big picture. It was a delight to work with them- I highly recommend HCMpoint to other Workday customers!

Geetha Krishnan | Associate Director, HR Systems

Celgene

In addition to a seamless Workday payroll conversion in 2017, Chandrika helped design and create payroll reports that are essential in our validation processes to this day! Chandrika was a pleasure to work with and made our payroll conversion experience a positive one.

Jose Espinal & Michael Diana | Director, General Accounting, Payroll Manager

Milbank

I had the greatest experience working with Chandrika Patel. She is an expert when it comes to implementing workday and configuring it to the business needs. I highly recommend HCMpoint to implement Workday!

Juana Sanchez | Payroll Manager

The MET

Chandrika is an absolutely phenomenal consultant. She is a true subject matter expert and was able to thoughtfully implement our complex payroll and financial reconciliation processes in a way that allowed us to take full advantage of the Workday platform.

Bryan Judan | Director, Global HR Systems

Horizon Media

The level of knowledge, expertise, and professionalism exhibited by Margaret during our engagement was excellent. Her understanding of the Workday payroll module, coupled with her ability to get up to speed quickly on our nuanced payroll environment, ensured the project’s success. HCMpoint’s assistance in the club’s Workday payroll project and ongoing support exceeded my expectations.

Matt Causey | VP, Finance

San Francisco Giants

I reached out to HCMpoint to provide my team training on Workday Payroll, Absence, and Time Tracking tailored to how our Workday platform was configured. They were able to do a quick review and analysis and explain how it had been configured, provide us with troubleshooting strategies for fixing issues, and gave guidance on easier methods to handle our day to day operations. They were able to identify some config issues and offered real time solutions during the training. I highly recommend HCMpoint; their team is knowledgeable and collaborative.

Nasmoon Etienne, CPP | North America Payroll Manager

AstraZeneca

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